Delivery and Returns

We use Yodel 3 day delivery to send your parcels in the UK, and a selection of methods for international shipping.  Please note you need to be in to sign for Yodel parcels.

UNITED KINGDOM

Standard delivery £4.99

EUROPEAN UNION

Standard delivery (4-5 working days): £11.95.

REST OF THE WORLD

Standard delivery (6-10 working days): £14.95.

Please note that Scamp & Dude do not accept responsibility for additional  duties and taxes that are incurred when shipping outside of the United Kingdom.

Returns & Exchanges

If you are not totally satisfied with your purchase, you can return your goods for whatever reason, provided we get them back within 14 days and in perfect original saleable condition with the original tags/packaging.

How to return or exchange products:

REFUNDS:

Please email us at:
help@scampanddude.com

Listing your name, order number, the product you wish to return and the reason for that return.

Then please post your goods back to us within 14 days including your name and order number and reason for return inside the package.

Returns Address : Scamp & Dude, Mail Workshop Ltd, Unit A, Little Tennis Street South, Colwick, Nottingham, NG2 4EU

If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.  Please allow 3 days from receipt of parcel before the refund is completed.

 

EXCHANGES:

There is no need to email in advance if you simply require an exchange.   Please return the garment to us with a note detailing what you would like to exchange your purchase for.

The items must be sent back in perfect condition – unworn, in saleable condition with their original tags and packaging.

All items returned to us are at your own risk, so we recommend using a recorded postal service.

Returns Address : Scamp & Dude, Mail Workshop Ltd, Unit A, Little Tennis Street South, Colwick, Nottingham, NG2 4EU

Once your return is received has been inspected, your exchange will be processed.  Please allow 3 days from receipt of parcel to dispatch.